Privacy Policy
Last updated: July 5, 2026
SSS Auto Repair ("we," "us") at 2815 N Sheffield Ave, Chicago, IL 60657 respects your privacy. This page explains what information we collect when you use this website or contact us, how we use it, and the choices you have.
Information we collect
When you request an appointment, call, text, or email us, we may collect your name, phone number, email address, vehicle details (year, make, model, mileage), service request, and any message you choose to provide.
The contact and review forms on this website work through your own email program: submitting a form opens a pre-filled email on your device, which you then send to us. This website does not store your form submissions on a web server — we receive them as ordinary email.
How we use information
We use your information to respond to your request, schedule service, provide estimates, perform and document repairs, honor warranties, improve our website, and communicate with you about your vehicle. We keep service correspondence and records as long as reasonably needed for those purposes, including warranty coverage.
Customer reviews
If you submit a review or testimonial through this website, you're telling us we may display it (with your first name and last initial, and neighborhood if you provide one) on this website. Contact us any time to have a displayed review removed.
Sharing
We do not sell your personal information. We may share information only with service providers that help us operate the website or communicate with customers (for example, our online booking provider when you book an appointment), or when required by law.
Analytics and cookies
This website uses Google Analytics to understand website traffic and improve the customer experience. Google Analytics uses cookies and may collect information such as pages viewed, approximate location, device and browser type, and how you arrived at our site (for example, from a search engine or our Google Business Profile). We use this data in aggregate only. You can opt out with the Google Analytics opt-out browser add-on or by blocking cookies in your browser — the website works fine without them.
Links to other services
This website links to third-party services such as Google Maps (directions), Facebook, Yelp, and our online appointment-booking tool. Those services have their own privacy policies, and we are not responsible for their practices.
Children's privacy
This website is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children.
Your choices
You can contact us at any time to ask what information we have from your correspondence with us, ask us to delete it (subject to records we must keep, such as repair invoices), or ask us to stop contacting you.
Changes to this policy
If we change this policy, we will post the updated version on this page with a new "Last updated" date.
Contact
If you have questions about this policy, contact SSS Auto Repair at (773) 472-4444, email sssautorepair@gmail.com, or visit our contact page.